www.24linen.com is a website operated by KTS RFID SRL, headquartered in Brasov, Romania.

Read this Data Privacy Policy with attention before using the website. By using this Website, you accept the Terms of Use and Data Privacy Policy. The present Terms of Use and Privacy Policy may be updated following the provisions of the applicable law, so please verify the date of the last policy update.

KTS RFID SRL does not guarantee that access and use of www.24linen.com will be error-free. Our company will not be liable if the website is inaccessible for any reason.

You are not allowed to use this website in a way that possibly affects our business reputation or to transmit any harmful materials or programs that may affect the operation of any computer software or hardware. Also, you may not copy or reproduce any material or part of this website.

KTS RFID SRL can use your data, which you directly provided to us either by creating an account to use 24 Linen Services, by subscribing to our newsletter, or from previous contact forms, as well as data collected from the public space (your public e-mail address, for example), for direct marketing, in order provide you with materials or updates regarding our projects and activities, only according to our Data Policy and the applicable regulations.

We can process personal data directly and through third parties such as courier service providers, server administrators, IT service providers, or email service providers. 

What is the purpose of this privacy notice?

Through this privacy notice, we give you information on how we collect and process personal data through your use of this website, including any data you may provide through this website when you sign up for our newsletter.

Who controls your Data?

KTS RFID SRL is the controller and responsible for this website, for processing your data. For any data matter, please contact us at –info@24linen.com.

www.24linen.com may include links to third-party websites. plug-ins and/or applications. Accessing those links may allow third parties to collect and/or share data about you. KTS RFID SRL. is not responsible for the third parties privacy policies and neither controls the respective third-party websites.

What personal data do we collect?

Information you provide to 24 Linen

We may collect Personal Data and other information from you when you interact with us via our websites or any services that link to this Privacy Policy, or use the Subscription Service, as stated below:

• When you visit our websites – we collect Personal Data when you submit forms or interact with our website, i.e., subscribing to our Newsletter, subscribing to a service, or requesting customer support. We may ask for your e-mail address, First and Last Name, and other business information.
• Account and User Information – we collect Personal Data when you sign up for a 24 Linen account, create or modify user information, set preferences, or provide any other related information to access or utilize our Subscription Service. 
• Payment Information – we may collect payment and billing information when you register for paid products or services. If you give payment information, we use it solely as authorized by you in accordance with this Privacy Policy. You may also provide payment information, such as a credit card number or bank account number, when purchasing products or services. We use secure third-party payment service providers to manage payment processing, which is collected through a secure payment process.  

Information we process on behalf of customers when using our Subscription Service

When customers use our product, they may collect Personal Data such as first and last name, email address, physical address, phone number, or other information about you. We do not control the content of our customers’ web pages or the types of Personal Data that our customers may choose to collect or manage using the Subscription Service. We store our customers’ information on our service providers’ servers but process it as a processor under our customers’ instructions. Our customers control and are responsible for correcting, deleting, or updating the information they process using the Subscription Service and complying with any regulations or laws that require providing notice, disclosure, and/or obtaining consent prior to transferring the Personal Data to 24 Linen.

Information we collect from other sources

• Third-Parties – may receive information from third-party service providers, from related companies, and from our business and solution partners.
• Different sources – data collected from the public space (your public e-mail address, for example), for direct marketing, in order to provide you with materials or updates regarding our projects and activities, only according to our Data Policy and the applicable regulations

How do we collect your personal data?

We can collect data about and from you:

• Directly – by you giving us your details by filling in forms or by correspondence (e-mail, phone, post, and so on), or from databases containing previous contractual terms.
• Indirectly – by collecting public data about you and/or your company from your website.

How do we use your data and for what reason(s)?

KTS RFID SRL. uses your data only under the law’s conditions. Personal data is used under the following circumstances:

• Performance of Contract – we will process your data when and where needed for performing a contract to which you are a party (register you as a new customer, register you for our support services, or perform different contracting or subcontracting agreements).
• Marketing – we use the data to send you updates and materials regarding our activity (such as newsletters you subscribed to). You have the right to withdraw consent to marketing at any time by contacting us.
• Comply with a legal obligation – we may use and process personal data when necessary for compliance with the legal or regulatory obligation we are subject to.

Do we share your personal data?

We may have to share your data with third parties for the purposes mentioned above. So, we can share personal data with IT and system administration services providers, Banks, Lawyers, Auditors, or Insurers. These service providers are prohibited from using your Personal Data except for the stated purposes, and they are required to maintain the confidentiality of your information. In all cases where we share your information in this way, we explicitly require the third-party service providers to acknowledge and adhere to our privacy and data protection policies and standards.

KTS RFID SRL permits their third-party service providers to use and process personal data only for the specified purposes and under the circumstances stated in our instructions.

For how long will we retain your data?

KTS RFID SRL will retain personal data only for the period that is necessary to fulfill the purposes we collected your data for.

Your legal rights

Regarding personal data, you have the following rights:

• The right to request a copy of the personal data which we collected and stored about you;
• The right to ask for correction of any personal data if it is found to be inaccurate, incomplete, or out of date;
• The right to ask for your data to be erased;
• The right to withdraw your consent to the use and processing of the data you gave your consent about at any time;
• The right to data portability;
• The right to object to the processing of personal data, where applicable (i.e., direct marketing or processing for scientific research and statistics);
• The right not to be the subject of a decision based exclusively on automatic processing
• The right to address the National Supervisory Authority for Personal Data Processing for complaints.

For any questions or requests related to your data, contact us at: support@24linen.com.

Cookies and Similar Technologies

A cookie is a small file containing a string of characters that is sent to your computer when you visit a website. When you visit the site again, the cookie allows that site to recognize your browser. Cookies may store user preferences and other information.  

Cookies provide a convenience feature to save you time or tell the Web server that you have returned to a specific page.

We use first-party and third-party cookies for several reasons. Some cookies are required for technical reasons for our websites to operate, and we refer to these as “essential” or “strictly necessary” cookies. Other cookies also enable us to track and target the interests of our users to enhance the experience on our Websites and Subscription Service. These cookies include:

• Essential website cookies: These cookies are strictly necessary to provide you with services available through our websites and platforms. 
• Performance and functionality cookies: These cookies are used to enhance the performance and functionality of our websites but are non-essential to their use. However, without these cookies, certain functionality may become unavailable.
• Analytics and customization cookies: These cookies collect information that is used either in aggregate form to help us understand how our websites are being used or how effective our marketing campaigns are, or to help us customize our websites for you.
• Advertising cookies: These cookies are used to make advertising messages more relevant to you. They perform functions like preventing the same ad from continuously reappearing, ensuring that ads are properly displayed for advertisers, and in some cases selecting advertisements that are based on your interests.
• Social networking cookies: These cookies are used to enable you to share pages and content that you find interesting on our websites through third-party social networking and other websites. These cookies may also be used for advertising purposes too.

You have the right to decide whether to accept or reject cookies. You can exercise your cookie preferences by clicking on the appropriate opt-out links. You can set or amend your web browser controls to accept or refuse cookies. If you choose to reject cookies, you may still use our website though your access to some functionality and areas of our website may be restricted. The means by which you can refuse cookies through your web browser controls vary from browser to browser.

We may update this Cookie Policy from time to time in order to reflect, for example, changes to the cookies we use or for other operational, legal, or regulatory reasons. We will notify you of any material changes to this Cookie Policy prior to the changes becoming effective by posting the changes on this page.

Please, therefore, re-visit this Cookie Policy regularly to stay informed about our use of cookies and related technologies.

If you have any questions about our use of cookies or other technologies, please email us at support@24linen.com

Inquiries, requests, and concerns

If you do not agree with the present form of the Terms of Use, please stop using this website.

If you no longer want your data to be processed, you can withdraw your consent at any time, either by accessing the unsubscribe link placed in the header/footer of every e-mail that you receive from us or by accessing our website.You can also request to update your preferences or to unsubscribe by contacting us at the following e-mail address: support@24linen.com. If you consider that the way we use and process your data has infringed your data protection rights or specific privacy requirements, you may contact the Surveillance Authority. In Romania, this is The National Supervisory Authority for Personal Data Processing.